Latest

Introducing Pulse Intelligence: The Future of Search Has Already Changed

For more than two decades, Google has been the gateway to the internet. At its peak, it controlled close to 90 percent of global search traffic and shaped how businesses thought about visibility, SEO, and online growth. That era is ending. The way people search for information is changing rapidly,

Reviews.io integration

One Dashboard. Every Review. Powerful Product Insights Happy New Year! We’re excited to share a major update to Pulse that makes review management smarter, simpler, and more insightful than ever before. Pulse now integrates Reviews.io and Google reviews into one unified dashboard, giving you a single place to

Why Reviews Matter More Than Ever

In the digital age, trust has become the new currency, and reviews are what drive it. Every business, no matter how big or small, lives and grows by what people say about it online. The reality is simple, potential customers will believe a stranger’s review long before they believe

Building the First Version of Pulse: From Manual Reports to a Living Dashboard

Every business has a heartbeat and for us, it started with spreadsheets. Before Pulse Reviews became a platform, it was a series of manual reports. We’d spend hours pulling data from Google, Trustpilot, Facebook, TripAdvisor, and countless other review sites. For businesses with multiple branches, that task multiplied fast.

The Story Behind Pulse: Why We Chose the Name

When we first started building Pulse Reviews, we knew we didn’t just want to make another review management tool. We wanted to create something that truly reflected what online reputation means to a business - something alive, evolving, and at the very core of your success. That’s how

Stay Ahead of Reviews: Pulse Beats Google Notifications

In today's fast-paced digital environment, customer feedback can be the make-or-break factor for businesses. Managing and responding swiftly to reviews has never been more crucial. Quick responses not only enhance customer satisfaction but also demonstrate your brand’s commitment to excellent customer service and continual improvement. That'

Pulse Intelligence just got better

💡Pulse Intelligence is only available on Pulse Pro Over the Easter weekend, we were hard at work improving Pulse Intelligence and we're excited to now share the updates we've made! Pulse Intelligence is the umbrella name for a bunch of Pulse features that are powered by

Why Online Reviews Are Crucial for Your Business

1. They Build Credibility and Trust A collection of positive reviews gives potential customers confidence that your product or service delivers on its promises. It’s digital social proof at its finest. 2. They Boost Visibility Online Reviews help you rank higher in search engines. Platforms like Google reward businesses

Generate Replies with Pulse Intelligence

We're still working extremely hard making Pulse the best it can be but we wanted to take this opportunity to tell you about a new feature we've just added to Pulse: Generated Replies. Generated Replies is an incredibly useful tool that you can use if you&

Managing Special Hours on Pulse

At Pulse, we want to make it easy for you to manage your Google locations and reviews all from one place, which is why we've just shipped an enhancement that allows you to manage your "Special Hours" within Pulse. Being able to manage "Regular Hours&

Pulse 2.0 is Now Available

After months of hard work, we're super happy to announce the re-launch of Pulse, which we're naming Pulse 2.0. This is a (pretty much) complete re-write of the first version of Pulse, which we launched earlier this year and we're very excited for

See the Most Popular Words in Your Google Reviews

We recently posted about the launch of our Google Reviews Sentiment Summary feature: Google Reviews Sentiment Summary is now availableReading reviews is fun and all but what if you’re after just a quick sentence or two which sums up the current sentiment across your reviews, so you can see

Google Reviews Sentiment Summary is now available

Reading reviews is fun and all but what if you're after just a quick sentence or two which sums up the current sentiment across your reviews, so you can see at a glance what people love about you and perhaps what people are unhappy about? We're

Showing Deleted Google Reviews

Any Google review has the option of being deleted. There's several reasons why a Google review may end up being deleted: * Whilst the author might have had a bad experience, perhaps they received a positive follow up that addressed their issues, and they no longer feel the need